Our Services

1. All Sales Are Final

At Amazon Liquidation Sale, we offer liquidation pallets that are sold as-is, which means all sales are final. Once a pallet is purchased, we cannot accept returns or provide refunds. By purchasing a pallet, you agree to accept the products in the condition they are provided, with the understanding that they may include surplus, returned, or unsold inventory.

2. No Returns on Liquidation Pallets

Due to the nature of liquidation sales, where pallets consist of surplus, returned, or overstocked merchandise, we do not offer returns for liquidation pallets. Once your order has been shipped and received, it cannot be returned for a refund or exchange. We encourage you to thoroughly review the product details, images, and descriptions before making your purchase to ensure you are comfortable with the items included in the pallet.

3. Exchanges Are Not Allowed

We do not offer exchanges for liquidation pallets. Each pallet is unique and consists of different products. If you receive a pallet that differs significantly from what was described or contains faulty items, please follow the instructions below to file a complaint.

4. Damaged or Incorrect Items

While we do our best to provide accurate descriptions and images, sometimes products may be damaged or defective. If your pallet contains items that are significantly different from the description or items that are seriously defective (e.g., broken electronics, missing components), please contact our customer support team immediately.

To resolve issues with damaged or incorrect items, please reach out within 5 days of receiving your pallet:

• Provide photos and a detailed description of the issues

• Include your order number and any relevant details

We will review your case and, depending on the circumstances, may offer partial compensation or assistance in resolving the issue.

5. Shipping & Delivery Issues

Shipping and delivery issues are the responsibility of the freight carrier. If you encounter any problems during delivery, such as missing or damaged goods during transit, please contact the carrier directly. If the carrier cannot resolve the issue, please get in touch with our customer support team, and we will do our best to assist you.

6. Fraudulent or Suspicious Activity

We take fraud seriously. If we detect any suspicious or fraudulent activity during the purchase process, we reserve the right to cancel the order, block the transaction, or withhold shipment of the pallet. If you believe you’ve been a victim of fraud or unauthorized transactions, please contact us immediately.

7. Protecting Yourself When Buying Liquidation Pallets

While we strive to provide accurate and transparent information about our products, it’s important to understand that liquidation pallets are sold in mixed conditions. As a buyer, it’s crucial to:

• Review all product details carefully before purchase

• Be aware that pallets may contain damaged, returned, or unsellable items

• Understand the risk associated with purchasing liquidation products

• Contact customer service for any questions before buying

8. Customer Service

If you have any questions or concerns about your purchase, or if you experience issues with your pallet after receiving it, please contact our customer service team at Contact@amazonliquidationsale.com. We’re here to help and will respond as quickly as possible to assist you with any issues.

Summary

• All sales are final – no returns or exchanges.

• Damaged or incorrect items: Contact us within 5 days with supporting documentation.

• Shipping issues: Contact the carrier for delivery problems.

• Inspection: Please carefully inspect your pallet before purchase.

Thank you for choosing Amazon Liquidation Sale! We’re here to help make your liquidation experience as smooth and successful as possible. Happy shopping! 🎉